Privacy Policy

Last updated: January 2024

Atelier Provence is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

Information We Collect

Information You Provide

When you submit a booking request or contact us, we collect the following information:

• Name
• Email address
• Workshop preferences and dates
• Number of participants
• Any additional information you choose to provide in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on each page
• Referring website

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and responding to your workshop booking requests
• Communicating with you about your bookings and enquiries
• Sending booking confirmations and workshop details
• Improving our website and services
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfil your booking request
• Legitimate interests: Improving our services and website functionality
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: Where processing is required by applicable law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Booking records are retained for seven years to comply with French commercial law requirements.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business (under strict confidentiality agreements)
• Legal authorities when required by law or to protect our rights

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your data is processed and stored within the European Economic Area. If any transfer outside the EEA becomes necessary, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Atelier Provence
47 Chemin des Oliviers
84000 Avignon, France
Email: [email protected]

You also have the right to lodge a complaint with the French data protection authority (CNIL) if you believe your rights have been violated.